SMS Compliance Policy

1. Introduction

321 Alert and Alertezy Solutions are committed to maintaining the highest standards of compliance when it comes to sending SMS messages. This policy outlines our practices regarding SMS communications to ensure compliance with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other relevant guidelines.

2. Consent

Opt-In Requirement:Before sending any SMS message, 321 Alert and Alertezy Solutions will obtain explicit consent from individuals. This can be in the form of a written agreement, a digital opt-in via a website form, or a text message opt-in.Clear and Conspicuous Disclosure:When obtaining consent, we will clearly and conspicuously disclose that individuals are consenting to receive SMS messages from us, including details on the types and frequency of messages they will receive.

3. Message Content

Content Requirements:All SMS messages sent by 321 Alert and Alertezy Solutions will clearly identify the sender and provide accurate information regarding the content of the message.Opt-Out Mechanism:Every SMS message will include a simple, easy-to-use opt-out mechanism (e.g., "Reply STOP to unsubscribe"). Opt-out requests will be honored immediately, and the individual will no longer receive SMS messages from us. No Misleading Information:SMS messages will not contain misleading information or false claims. We ensure all communications are truthful and non-deceptive.

4. Frequency and Timing

Message Frequency:The number of SMS messages sent to individuals will not exceed the frequency agreed upon at the time of consent. We will not send more messages than what was disclosed in the consent agreement.Timing of Messages:SMS messages will be sent only during reasonable hours to avoid inconveniencing recipients, typically between 8:00 AM and 9:00 PM local time of the recipient.

5. Data Privacy and Security

Data Protection:Personal data collected for the purpose of sending SMS messages will be stored securely and will not be shared with third parties without explicit consent from the individual.Confidentiality:We commit to maintaining the confidentiality of personal information and will use it solely for the purpose of sending SMS messages as agreed upon by the recipient.

6. Compliance and Monitoring

Regular Audits:321 Alert and Alertezy Solutions will conduct regular audits to ensure compliance with this SMS policy and relevant laws and regulations training.:Employees involved in SMS communications will receive training on this policy, TCPA regulations, CAN-SPAM Act requirements, and other relevant guidelines.Violations:Any violations of this policy will be taken seriously and may result in disciplinary actions, including termination of employment or contract.

7. Updates to this Policy

321 Alert and Alertezy Solutions reserve the right to update this SMS Compliance Policy at any time. Any changes will be posted on our website with an updated effective date.

8. Contact Information

For any questions or concerns about this SMS Compliance Policy, please contact us at:

Phone:1.855.392.5378

By following this policy, 321 Alert and Alertezy Solutions aim to provide a respectful and compliant SMS communication experience to all our users.